Workshops & Seminars
The CD/NLA Show Education Committee has been hard at work to prepare an unparalleled education experience. With session topics ranging from dynamic pricing to sales to buses, operators of all shapes and sizes will walk away with valuable knowledge and resources to implement into their businesses. With special sessions by Bill Faeth and Limo University, new and small operators will also find content geared toward their needs.
11:30am to 12:30pm | Oceanside BHow to Make a Remote Workforce Work for You
Using remote employees is a trend that many startups are following, but how can it work for an established transportation business like yours? This session will explore the pros and cons of incorporating a remote workforce into your team, how other operators are doing it, what it takes to incorporate this model in your business, and what having remote workers is really all about.
Speaker: Andy Hernandez of CTA Worldwide Chauffeured Transportation and Dave Uziel of UrbanBCN
Moderator: Robyn Goldenberg of Strategy Leaders
11:30am to 1:30pm (Part 1) and 1:45pm to 3:45pm (Part 2) | Lagoon EFKLLimo U Boot Camp (Parts 1 and 2)
These sessions—a combined four hours of in-depth, step-by-step training—are designed to take your business to the next level in 2020 … and beyond. Bill Faeth, Tami Saccoccio, and Kelly Alderete will discuss how to prepare, win, and profit from an affiliate business as well as ways to gain the best educational value on building an effective sales and marketing strategy.
Speakers: Bill Faeth of Limo University, Kelly Alderete of Premier Transportation of Dallas, and Tami Saccoccio of Commonwealth Worldwide
12:45pm to 2:00pm | Oceanside BSafety First: Don’t Lose Sight of Your Top Priority
Safety is more than just following state and federal regulations or keeping your facility up to code. This session will explore ways that you can create programs that can withstand scrutiny and help you win more business. From bulletproof hiring practices to encouraging seatbelt use, we’ll provide easy action items for every area of your operation to improve your safety and profitability.
Speakers: Barry Gross of The Driver Provider and Scott Woodruff of Majestic Limo & Coach
Moderator: Jason Sharenow of Broadway Elite Worldwide
Additional content provided by Chris Przybylski of Limo & Bus Compliance
2:15pm to 3:45pm | Oceanside BEmbracing Dynamic & Advanced Dynamic Pricing Models for the 21st Century
How do the hotel, airline, and car rental industries decide on their ever-changing rates? Could this pricing model actually work for our industry? This will be a scintillating panel discussion about understanding the unique characteristics of demand for your company’s services, taking advantage of that knowledge to maximize profits, and duplicating some of the industry’s best pricing tactics.
Speakers: Sami Elotmani of Destination MCO, Tracy Raimer of Windy City Limousine & Bus, and Joe Tidwell of MGM Resorts
Moderator: Andy Hernandez of CTA Worldwide Chauffeured Transportation
4:00pm to 5:30pm | Oceanside BCommit to Selling! Are You Growing Business in Your Own Backyard?
Whether you are spending hundreds or thousands every month on marketing, one place the vast majority of operators big and small overlook is how to grow sales right now with what they have. Increase sales every week for a few hundred, instead of many thousands. You will walk away from this workshop with tangible strategies and actionable items from an operator who grew a company from $0 to $5M within five years.
Speaker: Ken Lucci of Driving Your Income
Monday, February 24
8:30am to 9:45am | Oceanside BBus & Motorcoach Session: FMCSA Updates
Buses and other larger vehicles continue to be a strategic way to tap into different revenue streams, but they also come with heavy regulation. Danielle Smith of the Federal Motor Carrier Safety Administration (FMCSA) will provide insights and the latest updates on policy and procedures on numerous topics that pertain to your business and the safe operation of those regulated vehicles.
Speaker: Danielle Smith of the FMCSA
10:00am to 11:15am | Oceanside BInternational Session: Panel & Open Discussion
The reach of your operation may have traversed the globe, but doing business with worldwide partners isn’t without its challenges. Our panel of speakers from all corners of the map will address a variety of common operational and cultural differences as well as areas of opportunity for any operation regardless of their location and best practices that the industry can share.
Speakers: Mike Bell of Driven Worldwide, Colin Devine of Devine’s Worldwide Chauffeur Services, Aditya Loomba of ECO Limos India, and Patrick Pierron of EQSL Global
Tuesday, February 25
8:30am - 10:15am | Lagoon EFLimo U Session — Marketing Truths: How to Not Get Screwed By Your SEO and Ads Manager
Do you actually know if the people managing your SEO or paid advertising are genuinely providing value? Are they making an impact or just wasting money? Marketing is just one of many important ways you connect with new and repeat customers, so it’s critical to make sure you’re not throwing away your budget dollars. Take a deep dive with Bill Faeth as he educates you on the unknown problems to help you drive great ROI.
Speakers: Bill Faeth of Limo University
9:00am - 10:30am | Oceanside BFinding the Right Balance of Profitability vs. Scale
Did you just land a huge client but now that means additional costs that you weren’t expecting? Revenue is only one metric of success, and often has little to do with profitability or cash in your pocket. Of course you want to grow, but doing so too rapidly comes with its own problems, while steady and controlled growth can be king. This session will explore how to properly scale your business, ensuring profitability at every step of the way.
Speakers: TJ Doyle of Gold Shield Transportation and Andi Gray of Strategy Leaders
Moderator: Jason Sharenow of Broadway Elite Worldwide
10:30am - 11:45am | Oceanside BRoundtable Session: Finding and Creating Champion Chauffeurs
It’s an issue that practically every operator faces at some point: How can you hire and keep the best chauffeurs? This roundtable session will give you the chance to learn tips and tricks from fellow operators on attracting, employing, and retaining the right driving team for your company. Engage with your peers and share your own successes on the topic during this open discussion about all the key points of chauffeur management.
Moderators: Douglas Schwartz of Executive Ground Transportation and Jason Sharenow of Broadway Elite Worldwide
Wednesday, February 26
9:00am to 10:30am | Oceanside BIt Could Be YOU! Developing a Proactive Crisis Management Strategy
Is your company prepared for when your team, place of business, or equipment are involved in a catastrophic incident? All employees and stakeholders must understand their roles and think quickly on their feet during a crisis or things may spiral out of control very quickly. Learn from insurance and public relations experts as well as an operator who has first-hand experience on how to prepare your company and staff for any potential crisis.
Speakers: Bob Crescenzo of Lancer Insurance, Jeff Greene of Greene Worldwide Transportation, and David Harrison of EVINS Communications
10:45am to 12:00pm | Oceanside BSuccessful Leadership Starts at the Top, But Resonates Throughout
Are you ready to lead? Leadership is the foundation to the structure of any organization. Your company’s growth and success are directly correlated to your ability to provide direction, support, and management to various departments and employees. Learn from Las Vegas Metropolitan Deputy Police Chief Andrew Walsh how to communicate goals and expectations to everyone on the team and how effective leadership can trickle down and enhance every part of your business.
Speakers: Deputy Chief Andrew Walsh of the Las Vegas Metropolitan Police Department