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Workshops & Seminars

Sunday, March 27
11:30am to 12:45pm | Champagne 1-2
The Secret to Recruiting and Retaining Top Performers

The key to growing and scaling your business is having the right team. However, hiring in today’s fiercely competitive job market can feel like an uphill battle, but it doesn’t have to be! In this session you'll learn proven processes to recruit and onboard the best talent, what you can do to get them excited about working for you, and the steps to put in place to keep them engaged long-term.

Speaker: James Blain, PAX Training

1:00pm to 2:30pm | Champagne 1-2
Building It to Last = Building It to Sell

One of the worst days an operator can have is finding out their company is worth a fraction of what they thought. There are a variety of reasons for this, but in many cases, it is because the owner has not created a business that can operate beyond themselves, or they haven’t put the proper policies, procedures, processes, and financial management tools in place to assure profitability and measure key metrics to ultimately prove worth to qualified buyers. This session is designed to instill the need for taking steps now to create real enterprise value to benefit from later.

Speaker: Ken Lucci, Driving Transactions

1:00pm to 2:30pm | Champagne 3-4
Limo U Session: Automation: Doing More With Less To Maximize Your Profit & Your Future

We’re all being asked to do more with less, whether it’s due to a limited staff pool or finite financial resources, but the good news is that technology can help. Limo University’s Bill Faeth will show you how to automate your lead follow-up process, quotes for clients and prospects, marketing, and even operational components so you can streamline your company and more effectively serve your customers.

Speaker: Bill Faeth, Limo University

2:45pm to 4:00pm | Champagne 1-2
Revamping Your Sales Strategies for 2022 and Beyond

The traditional way of selling and managing sales is out the window in this COVID recovery world. Selling in 2022 and beyond means focusing on profitable work and learning to grow thoughtfully with fewer company resources. This session will teach you how to set goals, track progress, and increase profitability within your sales process--with plenty of actionable takeaways.

Speakers: Robyn Goldenberg, Strategy Leaders; Gus Ortis, Executive Transportation
Moderator: Jason Sharenow, Broadway Elite Chauffeured Services Worldwide


Monday, March 28
8:15am to 9:15am | Versailles 3-4
Small Operator Roundtable

Come spend the morning with your fellow peers during this open forum specifically designed for small operators. Some of the hot topics on the docket include growth strategies, automation and technology, juggling working in an on your business, hiring and retaining chauffeurs, and much more.

Moderators: Karl Guenther, Statement Limousine; Doug Schwartz, Executive Transportation

Sponsored by
FASTTRAK Cloud
8:15am to 9:15am | Champagne 3-4
Cannabis in the Workplace

As states continue to legalize adult-use medicinal and recreational cannabis, operators are navigating new waters. Discussions will include what operators need to do to put safeguards in place, an overview of regulations regarding drug testing and types of employees, and how cannabis use by employees may affect their business.

Moderator: Robyn Goldenberg, Strategy Leaders
Speaker: Chris Przybylski, LBC Fleet (Limo & Bus Compliance)


9:30am to 10:30am | Champagne 3-4
Corporate Travel and Client Panel

Post-pandemic, corporations are now sharing their revamped demands and wish-lists for their transportation providers. In this vital panel discussion, three corporate travel professionals in various industries will discuss their thoughts on when businesses will steadily return to regular travel and what that might look like, their duty of care policies for keeping their professionals safe, updates on RFPs and procurement, price sensitivity, the potential for dynamic pricing, their commitment to sustainability, and more. If you work with corporate clients or travel managers, you cannot miss this session.

Panelists: Tony D'Auria of Goldman Sachs/HQ Travel, Alicia King of Chevron, and Former Ground Transportation Professional Donovan Wilson

9:30am to 10:30am | Versailles 1-2
Limo U Session: You've Got Cash! Now What?

After nearly two years of belt-tightening, operators are seeing booming revenues—but the lingering effects of COVID may still be on the books for many. This session will examine new perspectives on managing your credit, which debt to pay down and when, as well as optimizing your investment strategies with the cash you currently have.

Speaker: Bill Faeth, Limo University

Tuesday, March 29
9:00am - 10:15am | Champagne 1-2
Remote Work Is Here to Stay: What Does That Mean for Your Business?

Feel like remote employees is just a phase due to the realities of the past two years? We have news for you: remote work continues to be a rising trend even in our industry, and it could be beneficial for both you and your team. Our speakers, who run their own remote operations, will provide an update on best practices for hiring and managing off-site employees and offer tangible takeaways to apply to your business.

Moderator: Robyn Goldenberg, Strategy Leaders
Speakers: Gary Arrington, Party Over Here LLC;

10:00am - 11:45am | Versailles 3-4
Bus Like a Boss: FMCSA Updates

Motorcoaches and larger vehicles are an investment that can have a big payoff if you play it right—but staying on top of regulations is a must. Speaker Danielle Smith of the Federal Motor Carrier Safety Administration (FMCSA) will address some of the more pressing issues facing our industry in 2022, including top violations and how to avoid them, Entry-Level Driver Training, emergency egress requirements on specialized vehicles, and more. Whether you’re a motorcoach newbie or just want a refresher on FMCSA regs, this session should be on your list.

Speaker: Danielle Smith, FMCSA

10:30am - 11:45am | Champagne 1-2
Retail Pivots: Five Ways That Operators Have Adapted to the Changing Retail Landscape

Join five industry operators as they share how you can maximize your profits in the broad retail landscape. Learn how these operators have successfully shifted strategies to market to retail customers. They will also address ways of setting up your operation from staffing to pricing and everything in between, creating the relationships needed to grow retail business in your area, and educating your retail customers to become unofficial “members” of your sales team.

Moderator: Jason Sharenow, Broadway Elite Chauffeured Services Worldwide
Speakers: Karl Guenther, Statement Limousine; Steve Qua, Company Car & Limousine; Joe Reinhardt, Carolina Limousine & Coach; Tracy Salinger, Unique Limousine; Andrew Schwartz, Executive Transportation


Wednesday, March 30
8:30am to 9:45am | Versailles 3-4
Limo U Session: The Real Numbers of Dynamic Pricing

Everyone is talking about using dynamic pricing but what does that really look like in our industry? Hear from operators who use the dynamic pricing model daily—including a peak under the hood of their software, which can do much of the work for you—as well as new ways to boost profits with small changes to pricing.

Moderator: Bill Faeth, Limo University
Speakers: Kirk Bagger, Captains Car Service; Sam Rubin, Four Seasons Concierge


10:00am to 11:15am | Versailles 3-4
Embracing Change Leadership Starts at the Top, But Resonates Throughout

Still not sure about electric vehicles? Experienced operators will share their real-world numbers on how integrating EVs into their fleets have worked for them, the pros and cons, customer and driver feedback, and more. They will also address issues concerning range anxiety and reliability. This session is not to be missed and is packed with content that will help you weigh if you’re ready for EVs.

Speakers: Simon Chen, Eight Black Transport; Tiffany Hinton, Motev

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